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Return Policy


  • Refunds will be provided only for items returned unopened in the original packaging.
  • Postage, Shipping and Handling charges are not refundable.
  • Prior authorization is required prior to returning any item.
  • Customer is responsible for all shipping charges when returning an item.


  • In the event of a defective item Potty Tots provides for hassle free exchange. Simply contact us and we will provide shipping instructions to have the item returned to us for a replacement item.


Potty Tots
Email: info@pottytots.com