Return Policy


  • Refunds will be provided only for items returned unopened in the original packaging.
  • Postage, Shipping and Handling charges are not refundable.
  • Prior authorization is required prior to returning any item.
  • Customer is responsible for all shipping charges when returning an item.


  • In the event of a defective item Potty Tots provides for hassle free exchange. Simply contact us and we will provide shipping instructions to have the item returned to us for a replacement item.


Potty Tots, LLC
45690 Via Horca
Temecula CA 92590

Toll Free: 877-461-4879


Contact us

Have a question? Give us a call or fill out the contact form – we'd love to hear from you